Object and Space
Effective Date: 29 October 2026
Last Updated: 29 October 2026
1. Introduction
Welcome to Object and Space.
Object and Space is a contemporary furniture brand offering thoughtfully designed furniture and related home furnishing products through its online store. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely, and transparently.
This Privacy Policy explains how Object and Space collects, uses, stores, processes, and shares your personal information when you visit our website, browse our products, place an order, contact us, or otherwise interact with our services.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will seek your consent before processing your personal information for the relevant purpose.
2. Information We Collect
We may collect the following categories of information when you use our website or services.
2.1 Personal and Contact Information
When you create an account, place an order, submit an enquiry, or contact us, we may collect:
- Full name
- Email address
- Mobile number or other contact number
- Billing address
- Shipping and delivery address
- Other contact information you voluntarily provide
2.2 Order and Transaction Information
When you purchase furniture or related products from us, we may collect:
- Products purchased and order details
- Order number, purchase date, and order value
- Billing, delivery, and fulfilment information
- Payment status and transaction reference
- Return, refund, exchange, and customer support records
2.3 Payment Information
Payments may be processed through third-party payment gateways or other authorised payment service providers.
Object and Space does not intend to store complete card numbers, CVV numbers, UPI PINs, banking passwords, or other confidential payment credentials on its own systems. Such information, where required, is handled by the relevant payment provider in accordance with its processes and security practices.
2.4 Technical and Website Usage Information
When you browse our website, we or our service providers may collect certain technical information, including:
- IP address
- Browser type and device information
- Operating system and screen characteristics
- Pages visited and products viewed
- Time spent on the website
- Referring website or marketing source
- Website interactions and diagnostic information
2.5 Communication and Marketing Information
If you contact us or choose to receive marketing communications, we may collect your preferences, enquiries, feedback, and records of communications with us.
We may also collect information you voluntarily provide through product reviews, surveys, social media interactions, or promotional campaigns.
3. How We Use Your Information
Object and Space may use your personal information for the following purposes:
3.1 Order Processing and Fulfilment
- Processing and confirming orders
- Arranging payment, packaging, shipping, and delivery
- Coordinating furniture installation or assembly, where offered
- Providing order updates and delivery notifications
- Processing returns, exchanges, cancellations, and refunds in accordance with our applicable policies
3.2 Customer Service
- Responding to product enquiries and customer requests
- Providing assistance regarding orders, delivery, and product care
- Handling complaints, warranty requests, and after-sales service
- Communicating important information about our products and services
3.3 Website Operations and Improvement
- Maintaining and improving website functionality
- Understanding product preferences and browsing patterns
- Analysing website performance
- Identifying technical issues and preventing fraudulent activity
- Improving the online shopping experience
3.4 Marketing and Promotions
Where permitted by applicable law and subject to any required consent, we may use your contact information to send product announcements, promotional offers, new collection launches, design inspiration, newsletters, and other updates about Object and Space.
You may opt out of promotional communications at any time. Opting out of marketing messages will not prevent us from sending essential communications relating to your orders, transactions, or customer service.
3.5 Legal and Business Requirements
We may process information where reasonably necessary to comply with applicable laws, maintain business records, resolve disputes, enforce our terms, protect our rights, and prevent fraud or misuse of our website.
4. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, and similar technologies to improve functionality and understand how visitors interact with our online store.
These technologies may be used to:
- Remember shopping cart contents and website preferences
- Maintain website security and functionality
- Understand website traffic and visitor behaviour
- Measure the effectiveness of advertising campaigns
- Provide relevant product recommendations and advertisements, where applicable
You may manage cookies through your browser settings and, where available, our website’s cookie preference controls.
Disabling certain cookies may affect website functionality, including shopping cart or checkout features.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
5. Sharing of Personal Information
Object and Space does not sell your personal information to third parties for their own independent marketing purposes.
We may share relevant information with the following categories of service providers and other recipients when necessary for the purposes described in this policy:
5.1 Payment Service Providers
To process payments, verify transactions, manage refunds, and prevent payment fraud.
5.2 Logistics and Delivery Partners
To arrange shipping, delivery, installation, assembly, or collection of furniture and other products, where applicable.
5.3 Technology and E-commerce Providers
To host and maintain our website, operate our online store, manage customer communications, and provide information technology support.
5.4 Analytics and Advertising Providers
To measure website performance, understand customer engagement, and manage advertising campaigns, subject to applicable consent and privacy requirements.
5.5 Professional Advisers and Legal Authorities
To obtain professional advice, comply with lawful requests, enforce our legal rights, or meet applicable regulatory requirements.
We expect relevant service providers to handle personal information appropriately and only for authorised purposes. Their processing may also be subject to their own applicable privacy policies and contractual obligations.
6. International Data Transfers
Some of our website, payment, analytics, or technology service providers may process or store information on servers located outside India.
Where personal information is transferred internationally, we will take steps required by applicable law and any relevant restrictions or safeguards that apply to the transfer.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including order fulfilment, customer support, warranty administration, accounting, tax compliance, dispute resolution, and legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it is used.
When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable legal requirements and legitimate record-retention needs.
8. Data Security
Object and Space takes reasonable measures to protect personal information against unauthorised access, disclosure, alteration, loss, misuse, or destruction.
Depending on our systems and service providers, these measures may include access controls, secure connections, restricted permissions, and appropriate technical and organisational safeguards.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We cannot promise absolute security, but we will take appropriate measures consistent with applicable legal requirements.
If a personal data breach occurs, we will respond and provide notifications to affected individuals and relevant authorities as required by applicable law.
9. Your Privacy Rights and Choices
Subject to applicable law, you may have the right to:
- Request information about the personal data we process about you
- Request correction or updating of inaccurate or incomplete information
- Request deletion of personal information where legally permissible
- Withdraw consent for processing that relies on your consent
- Opt out of promotional emails, SMS messages, or other marketing communications
- Raise a privacy-related complaint or grievance
- Exercise other rights available under applicable data protection laws
You can unsubscribe from promotional emails using the unsubscribe link provided in the communication, where available. You may also contact us using the details provided below to submit a privacy request.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. We may continue to retain or process certain information where permitted or required by law, such as records necessary to complete a transaction or meet statutory obligations.
We will respond to privacy requests in accordance with applicable legal requirements and may need to verify your identity before acting on a request.
10. Children’s Privacy
Our website and online store are intended for general consumers and are not specifically directed at children.
We do not knowingly collect children’s personal information in circumstances where such collection or processing is prohibited by applicable law. Where required, we will obtain verifiable parental or guardian consent and implement other legally required safeguards before processing children’s personal data.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, payment gateways, social media platforms, or other external services.
These services may have their own privacy policies, terms, and data handling practices. Object and Space does not control the privacy practices of independent third parties.
We encourage you to review the relevant privacy policies before sharing personal information with those services.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, technology, or applicable laws.
Any revised policy will be published on this page with an updated effective date or last-updated date.
We encourage you to review this page periodically to stay informed about how we protect your personal information.
13. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a complaint concerning your personal information, please contact us using the details below.
Brand: Object and Space
We will review and respond to your request within the time required by applicable law.
Object and Space — Contemporary furniture. Thoughtfully chosen. Beautifully lived.